/ 01
24/7 Customer Support
Answer common questions, share business information, and assist customers even outside business hours.
Always available
IB AutomatesAI / Systems / Automation
Less busywork.
More business.
We turn repetitive business processes into intelligent systems, giving you more time to focus on what moves your business forward.
Built around your business, not the hype.
The idea is simple
From manual work to a system that works.
01
Capture
Every inquiry, collected.
Collect
02
Automate
Routine work, handled.
Process
03
Take action
The right next step.
Deliver
Practical systems. Thoughtful automation. More room to grow.
The possibilities
What can AI do for
your business?
Less repetitive work. Faster responses. Better systems. Discover practical ways to make your business work smarter.
Practical automation, built around the way you work.
/ 02
Capture More Leads
Collect inquiries, organize customer details, and send new leads to the right place automatically.
Lead management
/ 03
Automated Follow-ups
Follow up with prospects consistently, without relying on someone to remember every conversation.
Never miss a follow-up
/ 04
Simplify Bookings
Automate appointment requests, confirmations, reminders, and booking notifications.
Less coordination
/ 05
Reduce Repetitive Work
Automate routine data entry and recurring tasks so your team can focus on work that matters.
Operational efficiency
/ 06
Connect Your Tools
Connect WhatsApp, spreadsheets, CRMs, forms, and other software to keep information in sync.
Connected systems
What we build
Less manual work.
More room to grow.
Automation for the work behind the scenes.
Start with one bottleneck. Connect more of your operations as your needs evolve.
01
Lead & Sales Automation
Capture enquiries from multiple channels, organize prospects, and follow up automatically so fewer opportunities slip through.
Lead captureSmart follow-upsCRM updates
How it works
New enquiry
Follow-up
Sales ready
02
Business Process Automation
Connect the tools you already use and eliminate repetitive tasks across your daily operations.
Tally integrationsReports & spreadsheetsData processing
How it works
Manual task
Connected workflow
Done automatically
03
AI-Powered Operations
Use AI to extract information, understand incoming requests, summarize documents, and support your team's decisions.
Document extractionAI assistantsSmart categorization
How it works
Raw information
AI processing
Useful output
04
Custom AI Systems
Have a workflow that doesn't fit a ready-made solution? We design custom integrations around your business processes.
API integrationsCustom workflowsConnected applications
How it works
Your process
Custom system
Connected tools
Have a different problem in mind?
Tell us what's taking up your time. We'll explore whether automation can help.
Industries we work with
Different industries.
Similar problems.
Whether you sell products, deliver services, or manage complex operations, repetitive work exists everywhere. We build automation around the way your industry works.
18
Industry categories
One goal: less manual work.
01
Commerce
Retail & E-commerce
Manage orders, customer queries, inventory updates, and post-purchase communication.
Order updatesInventory syncCustomer support
02
Industrial
Manufacturing
Connect production updates, purchase requests, reporting, and routine operational workflows.
Production reportsPurchase workflowsData entry
03
Healthcare
Healthcare & Clinics
Streamline appointment requests, patient reminders, and administrative coordination.
Appointment remindersPatient inquiriesScheduling
04
Education
Education & EdTech
Organize admissions inquiries, student communication, fee reminders, and enrolment workflows.
Admission follow-upsStudent supportEnrolment
05
Property
Real Estate
Capture property inquiries, qualify buyers, distribute leads, and coordinate site visits.
Lead qualificationSite visitsCRM updates
06
Finance
Finance & Accounting
Reduce repetitive bookkeeping tasks, organize documents, and automate reporting workflows.
Invoice processingReconciliation supportReports
07
Hospitality
Restaurants & Cafes
Handle common questions, reservation requests, customer feedback, and promotional follow-ups.
ReservationsCustomer inquiriesFeedback
08
Fitness
Gyms & Fitness
Manage membership inquiries, trial bookings, renewal reminders, and lead follow-ups.
Trial bookingsRenewalsLead follow-ups
09
Retail
Jewellery Businesses
Organize product inquiries, customer follow-ups, appointment requests, and order communication.
Product inquiriesAppointmentsOrder updates
10
Operations
Logistics & Supply Chain
Coordinate shipment updates, delivery notifications, document collection, and internal handoffs.
Shipment updatesDocument workflowsNotifications
11
Travel
Travel & Tourism
Organize travel inquiries, quotation requests, booking communication, and itinerary updates.
Travel inquiriesBooking updatesFollow-ups
12
Automotive
Automotive & Dealerships
Manage vehicle inquiries, test-drive bookings, service reminders, and customer communication.
Test-drive bookingsService remindersLead routing
13
Manufacturing
Textiles & Apparel
Streamline wholesale inquiries, order tracking, stock coordination, and buyer follow-ups.
Wholesale leadsOrder trackingStock updates
14
Services
Professional Services
Automate client intake, consultation scheduling, document collection, and routine updates.
Client onboardingSchedulingDocument requests
15
Professional
Legal & Consulting
Organize enquiries, appointment coordination, document workflows, and client status updates.
Client intakeDocument collectionReminders
16
Technology
IT & SaaS Companies
Connect support requests, customer onboarding, internal alerts, and recurring operational tasks.
Support triageClient onboardingIntegrations
17
Hospitality
Hotels & Hospitality
Coordinate booking enquiries, guest communication, reservation updates, and service requests.
Booking enquiriesGuest supportNotifications
18
Local business
Home & Local Services
Manage service requests, quotations, technician scheduling, and customer follow-ups.
Service bookingsQuotationsJob assignment
Don't see your industry?
If your business has repetitive processes, there may be an opportunity to automate them.
Why IB Automates
We believe work can be smarter.
We didn't start IB Automates just to build AI tools. We started to solve the everyday problems that keep businesses busy—but not always moving forward.
Our mission is simple: turn repetitive work into intelligent systems, so business owners and their teams have more time for customers, creativity, and growth.
Our reason for startingLess time on busywork.
Less time on busywork.
More time on business.
We see an opportunity to make powerful technology genuinely useful for everyday businesses. Not complicated systems for the sake of it, but thoughtful automations that make daily operations smoother and growth easier to manage.
Let's solve a problemWhat we're working towards
01
Make useful automation accessible to more businesses
02
Replace repetitive work with reliable systems
03
Help founders focus on growth, not busywork
The way we work
What you can expect from us.
Good automation isn't about doing everything with AI. It's about making the right things easier.
01
Real problems. Practical solutions.
We start with the bottleneck in your business, then build an automation around the problem—not the hype.
02
Give people their time back.
From repetitive admin to missed follow-ups, we help reduce the work that keeps your team from what matters.
03
Systems that work together.
Connect the tools you already use and create smoother workflows without adding unnecessary complexity.
04
Built with growth in mind.
Build a stronger operational foundation so your business can handle more opportunities with less manual effort.
Technology should work for people — not the other way around.
Frequently asked questions
Good questions.
Clear answers.
Considering AI automation for your business? Here's what you should know before getting started.
Have a specific question?
Tell us about your business and the work you'd like to automate. Let's figure out what makes sense for you.
Talk to usStill unsure? Start with your biggest bottleneck.
We build practical AI and automation systems for repetitive business processes. Depending on your needs, this can include WhatsApp AI assistants, lead capture, automated follow-ups, appointment workflows, CRM integrations, and data processing.